I can then access the files I need to before sending the laptop off for repair. I think I need to get past the log-in screen to see the extended display of my desktop. Other than that, the external monitor connected via VGA cable shows a black screen but a white cursor does move around the external monitor when I move a mouse. I want to connect it to an external monitor, but cannot as I am on the Windows 10 log-in screen (I know this because it quickly flicks onto the attached external monitor connected via VGA cable when I close the laptop lid). The screen is not working – just showing striped lines. I have a Windows 10 Lenovo Ideapad 310-15ABR.
